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Getting buried under order fulfillment and I don't know what to do

★★★ signal-strong   r/ecommerce  ·  ↑ 183  ·  💬 240  ·  2025-12-22  ·  kw: hours every day  ·  open on reddit ↗
your rating:
Tool
Shopify
Issue
Manual fulfillment bottleneck: 150 orders/week requiring 4-5 hours daily packing/shipping, causing fulfillment errors (wrong items, wrong addresses, missing inserts) and 3 chargebacks in one month.
Cost
3 chargebacks last month (amount unstated); 20-25 hours/week spent on fulfillment operations
Recommendation
none
Date context
2025-12-23 (holiday season context, peak volume period)
extracted with
anthropic/claude-haiku-4.5 · 2026-05-08

Body

When I launched my shopify store I was doing maybe 10 orders a week and it was totally manageable, just pack everything up after dinner and drop it at the post office the next morning. Now I'm at like 150 orders a week and I'm drowning. My garage is basically a warehouse now with inventory everywhere, I'm spending 4 or 5 hours every single day just on packing and shipping, and I've started making mistakes because I'm rushing. Wrong items, wrong addresses, forgot to include inserts, you name it. Had three chargebacks last month from shipping errors alone. The worst part is I should be excited about the growth but instead I just feel stressed all the time. I barely have time to actually work on the business anymore because I'm too busy working in it. Has anyone else hit this weird spot where you're too big to do everything yourself but it feels too early to figure out what comes next?