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Guy demands $30k from me because of Shopify privacy issue?

★ signal-weak   r/shopify  ·  ↑ 76  ·  💬 75  ·  2025-09-28  ·  kw: any tool that  ·  open on reddit ↗
your rating:
Tool
Shopify
Issue
Store owner received a $30k demand letter from a litigant claiming privacy violation due to third-party tracking pixels on search bar, alleging simultaneous transmission of search queries to tracking entities without explicit consent.
Cost
$30000
Recommendation
Ignore frivolous demand letter unless officially served; consult attorney; ensure privacy policy, cookie banner, and LLC structure in place (none)
Date context
2025-09-28; California-specific claim under CCPA/privacy law
extracted with
anthropic/claude-haiku-4.5 · 2026-05-08

Body

Googling his name I see that it's how this guy makes a living, with lots of court hearing records of him against different LLCs, but that's not the point. This is a quote from his complaint to CA state: > Defendant owns and operates the website https://XXX/ (the "Website"); through which it solicits and engages in cominerce with California. residents. A central feature of the Website is a search bar, a tool that creates a reasonable and objective expectation of a private, one-to-one communication channel. When a consumer types a search query, they are not making a public pronouncement; they are. confiding theii specific interests, needs, and intentions to Defendant, the proprietor of the digital space they have chosen to visit: This direct interaction forms ,the basis of a relationship of trust between the consumer and the website operator—a'trust that Defendant has systematically betrayed. The user reasonably believes they are "speaking" directly to the website, and that the content of their query is confidential between them and the site operator. This expectation is not naive; it is the foundation upon which digital commerce is built. . 3. Unbeknownst to the millions of Californians who visit its Website, Defendant has secretly weaponized this search bar, coiivertirig it into a'sophisticated wiretapping device. By embedding hidden tracking scripts from a host of third-party surveillance aiid advertising companies ("Tracking Entities") into the very fabric of its Website; Defendant has engineered a system of inass eavesdropping. The instant a user types a query and executes a search, the exact contents of that private communication are surreptitiously duplicated and simultaneously transmitted to ari array of Tracking Entities. This interception is not a subsequent 'data-sharing event; it is a contemporaneous, covert capture of the communication while it is in transit. It occurs under the guise of a legally defective notice mechanism 'and without the valid, prior express consent required by Califomia law. further along >17. Verifiable Evidence of Interception: The existence of this secret interception is not a matter of speculation; it is an empirically verifiable fact that can be observed by any user with standard diagnostic tools built into modem web, browsers (cominonly'known' as "DevTools"). As• demonstrated by the evidence gathered by Plaintiff in Exhibit A to this Complaint: a. A user can open ,the "Network" ,tab in their' browser's DevTools. This tool' •acts like a log, showing all the "digital traffic"—i.e., every message sent from the user's browser and where it •is going. b. When the user types a search teim, such as "XXX" into Defendant's search bar .and hits "Enter," the Network tab shows multiple messages being sent simultaneously. c. One message will be sent to Defendant's own website address. This is the expected communication. d. However, other messages will be'sent at the exact same time' to the addresses of third-party companies. By inspecting the details of these third-party messages, the user can see that the : "payload" or "request URL" of the message contains the exact content of their search query (e.g., VIVEK). This provides direct, contemporaneous, and undeniable evidence of the wiretap in action: a private communication intended for •Defendant being simultaneously read by and transmitted to an unauthorized third party. what the heck? Dude is saying a load of bs just for normal website behaviour like network payloads. For reference we also have a top rated GDPR/CCPA/etc compliance app and none of our tracking is working unless the user gives explicit consent. Has anyone dealt with this before? What do you recommend?

Top comments (9)

[score=1] AutoModerator
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[score=84] chad917
Troll lawyer Fight a little and they scuttle, press for attorney fees.
[score=28] Bobbiwired
He's betting you won't take 2 minutes to Google what he wrote to find out it's general information copied from a civil suit. He couldn't even bother to spell-check it before sending it. I know bullies like this exist, though my own experience has been limited to A-Holes who think they 'invented' wire work and no one else is allowed to use it. It shouldn't cost too much to show it to an attorney, who, after they stop laughing, will tell you this guy needs to pound sand (in formal legalese, of course). ETA: I could only find this for California - it doesn't appear any other state has this. I don't see how he claims you owe that. Can he prove he was on your site? Wouldn't he need admin access to know exactly what's running on your site? And wouldn't he have to show some 'damage' was incurred?
[score=46] ilovetrouble66
Sorry autocorrect kills me Shopify stores not totes I know at least 7-10 stores who have been sued in the US and lost ADA claims There’s an accessibility act that Shopify doesn’t comply with so you need to do dev or get an app
[score=17] 0zerofuksgiven
had this happen twice when I was dropshipping on eBay, US lawyers sent threats trying to scare me into paying. I ignored them, lost my account, but nothing else happened. If it’s just a scare tactic and no official court case has been filed, I’d ignore it. But if it has been filed, get a proper lawyer / legal advice. Either way, make sure your site has a privacy policy, cookie banner, and ideally runs under an LLC. These people bank on fear, don’t give them the reaction they want.
[score=26] Ok_Chest1564
I recommend ignore it? Spam scam?
[score=10] maxmcleod
We have been sued in New York for ADA compliance issues which were bogus lawsuits but we still had to pay a few thousand dollars to hire a lawyer to dispute the suit because LLCs cannot represent themselves in the state of New York. We were actually served with a lawsuit and it was a real case but it took out lawyer about 3 days to get it dismissed. Complete scammy bullshit but if we didn’t hire a lawyer to make a response we would get a default judgement.
[score=7] VIDGuide
Jebus this sounds like a sov cit writing a legal document
[score=4] Bean_Deals
Just ignore any frivolous demand letters unless you are actually sued/served. You might want to monitor CA courts proactively for your name in case for some reason you are not served properly, just to be extra cautious. If you’re sued you have to respond and should hire an attorney. It’s strange there are so many typos in the excerpt. Pro se crazy guy with no spell check? Seems like a classic legal troll. These people usually hope for quick settlements.