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My business has crumbled, I’m spiraling into madness and need serious guidance

★★ signal-medium   r/smallbusiness  ·  ↑ 121  ·  💬 79  ·  2025-07-22  ·  kw: slow moving inventory  ·  open on reddit ↗
your rating:
Tool
Google Business Profile
Issue
Google removed business page with 100+ reviews after location change; two appeals denied, resulting in loss of organic search visibility and client inquiries in beauty/tattoo service business.
Cost
unstated
Recommendation
none
Date context
2021-2023 timeframe; Google Business Profile policy change during location migration
extracted with
anthropic/claude-haiku-4.5 · 2026-05-08

Body

I just need to share this somewhere and hopefully doing so might make me feel somewhat better about my current situation. Apologies if it’s very long and scattered but I appreciate anyone who takes the time to read my story. I’m a 32F and have been self-employed in the beauty industry since 2016 working as an esthetician mostly doing eyebrows and permanent makeup/cosmetic tattoos. Before that, I worked for a popular retailer as a makeup and brow artist for 5 years where I built a large following, which is what led me to be able to branch out on my own and open my own business when I was 24, with what I consider a good amount of success right off the bat. I worked hard at building my business even though for years I never had to pay for any professional marketing and relied solely on word of mouth, the free advertisement from local Facebook mom groups, my yelp and google reviews, and the occasional post on instagram. I was always consistently busy seeing 20-30 clients a week and was able to earn a comfortable life for myself offering a luxury service and was super proud to be a girl boss~* (/cringe) despite half the time not really knowing wtf I was doing when it came to things like taxes, finances or business management. Probably about 4-5 years ago is when I started to feel pretty burnt out when it came to the business side of things like answering messages and posting on social media. I conveniently used the excuse that I simply received too many messages/inquiries on a daily basis in order to respond in a very timely manner, which was true, and I never hired an assistant to make things more manageable. In 2021, I moved to my 3rd studio location which is when the burnout really started to kick in for me I think. I upgraded to a 500 sq. ft multi-room space within a shared medical office all for less than what I was paying for my small salon suite. I spent a few thousand dollars investing in the space and worked my ass off for months in order to make it a beautiful and comfortable space for me and my clients and was there for about 2 years. I really loved that space, but the doctor who owned the building was a massive cheapskate slumlord asshole, I was also not welcome by my neighbor who considered herself a competitor to me and gave me multiple issues over the parking lot space and so let’s just say I did not leave there on good terms. Ironically now, I pass by this building every day, and always en route to my current spot. I moved to another nearby location after that, but around this same time is when I had broken up with my toxic ex (another reason for my depression at the time) who had moved out of the apartment we shared together, and so my living expenses more than doubled basically overnight, while at the same time I noticed things in the industry were starting to slow down a bit more than ever before and I stopped earning as much. Needless to say, a few months later I completely ran out of money. I was at this location for maybe 3 months before I came across an opportunity I figured would be too good to pass up. One of my dreams since high school was to become an actual tattoo artist. I reached out to a client of mine that’s a tattoo artist, and her shop agreed for me to move my business there, in exchange for a tattoo apprenticeship basically where I work on a commission basis (something I had never done before being self-employed, but I wanted to save money on rent while I get myself situated in this new spot and learned a new skill). I was there for about a year. During this time, we all watched as not just the beauty industry but the tattoo industry nationwide got slower and slower. It also didn’t help my situation that Google took down my business page when I moved to this new location, with my 100+ reviews, due to the change of address. I appealed it twice, but they would not restore it. After that I just gave up and stopped trying. This location was also the furthest away from where I’ve been based, so I know I definitely lost more than a few clients because of that as well. I was still somewhat busy now that I started doing tattoos, but I still didn’t earn enough to qualify for a 1099K, for the first time ever. Last December, the owner of the shop surprised us all when she decided not to renew the lease. She closed the shop that month, and the 3 of us decided to share a salon suite in a nearby town at different days and times in order to save money on the weekly rent. I won’t get into all the specifics but simply put, it has not been going well for me at all. I have tried my best to make it work but it’s just not working out. I hate this location for multiple reasons that are getting harder and harder to ignore. I have not been motivated whatsoever to make a post on social media in months, promote or market myself whatsoever mostly because of how absolutely miserable I am when I’m there. It’s too far, 30 mins away with bad traffic the whole way every time, I’ve been going there probably once or maybe twice a week for a few hours total so it’s hardly even profitable at this rate and just a waste of time. It’s a joke. Back in February I had no other choice but to get a second job as a teachers assistant for some more consistent income. Even still, it hasn’t been enough to pay my rent. Aside from maybe 1-3 clients a week mostly for the people that still come to me for cheap inexpensive brow services that I have been trying to take off my menu for the last year since I no longer have a passion for it anymore, otherwise, my business feels basically dead. Most people can’t afford hundreds of dollars to get tattooed right now. So now I’m at a serious crossroads. I’m depressed more than ever in my life, due to how things have been with my business and my financial situation this past year. I need to get out of this current studio in order to grow and get my business back to what it used to be, but I’ve been searching high and low and unless another shop nearby lets me work there I simply can’t afford a place of my own anymore at this point. I have a job interview tomorrow morning for a nursing assistant position at my local hospital less than 5 mins down the road from me. Back in 2015, I went to nursing school for 10 months but was dealing with some health issues that made me have to drop out, I decided it just wasn’t meant for me and so I focused on my business from that point on. I don’t want to be a nurse’s assistant. But there’s no experience necessary (it includes training) and pays competitively higher than any of the other facilities with good benefits, 401k and a pension which are not things I can really get being self-employed. I still can’t help but feel really devastated at what my life has come to and maybe need some reassurance that it’s not that bad, or going to be okay. I just don’t understand how on earth I could have possibly been so successful for so long, making almost a million dollars in the 7 years I was in business and now having practically nothing to show for it. Hardly making any money at all, having to get another job, still struggling to get by. Newer artists with less experience are busier than me because they put in the effort that I have been too depressed, stressed out and tired to do like I did when I was younger. Nothing is guaranteed and it can all just disappear. I’m really sad that the several issues I was dealing with location-wise, the shitty relationship I was in for years while this was happening, feeling so overwhelmed and burnt out constantly all led me to this eventual state of panic and despair. I’m having a full blown identity crisis. How do I get my old life back? Is that even possible anymore at this point, or am I too far gone? Do I even WANT my old life back as a self-employed business owner, wearing 20 different hats all at once? I just want to be an artist. It would be a good idea to have this other job for the benefits though and consistent pay, right? I could still try to do both, save up money and hopefully be able to afford my own studio again one day. My other option is to get over my fear of social media, get back out there and start posting TikTok’s and YouTube videos about what I do and try and grow my following back up that way. But it won’t be an immediate solution to my financial situation so while I feel like it could help eventually, it doesn’t seem tangible to me or reliable. I also am terrified of putting myself out there publicly like that. It’s just not me but I am envious of those that do. I just feel like with everything that’s happened the past couple of years, I am utterly defeated, don’t know where to start and hardly even recognize myself anymore. I’m just so lost and feel like giving up.

Top comments (7)

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[score=77] MonkEtKittie
You answered your own question, maybe do the nursing assistant and ease back into social media for your other stuff. You will have financial stability and if the passion comes back the ability to do what you did before.
[score=34] nuanda1978
You are burnt out and you have your head in a hole. It’s normal and you need to 1) acknowledge it, 2) just accept it, knowing that it’s temporary. I would never “do business” right now, and certainly would not recommend posting on social media etc. That can work when you’re full of energy, if you’re faking it people feel it. My recommendation is as follows: 1) no big decisions right now. Just go step by step getting the basics in order (I.e. it’s perfectly fine to get a job that pays the bills, it’s not your life nor it’s forever). 2) your priority is you. You is not your job, or how much money you have. 3) be it in a year or ten, you will think back at how you feel today and won’t believe how ridiculous it was to worry about the stuff you’re worrying now. And rightfully so, because you are very young, alive, and your biggest worry today is how to fix your job. Trust me you’re in a good position to be happy. 4) You need not feel guilty for how you feel today. It’s normal, it’s ok. But don’t resist it. Accept it, and accept that it will pass. It will get better. You will be better. And you can actually actively make it happen sooner rather than later. 5) I suggest that you -get a temporary job that will Pay your bills, do it with a smile and to the best of your ability. Consider it a school, a training camp, a challenge to prove yourself you can whithstand some headwinds. - work on yourself: get in top shape, cut social media, stay in nature, explore mind awareness and performance (avoid the “one day fix all gurus”), talk to new people, try new stuff, just recharge. 6) You already know you can make a job you like. You still are able to do it. You can do it many more times, and yes, you can fail many more times. It’s normal. 7) If you feel depressed you have to force you out, even if you don’t want or feel to. Don’t think about it and just get out, and then celebrate the small victory. Remember it’s also ok to feel bored some times. It will pass, and you have the ability to make it pass sooner than later. You might even realize there is absolutely nothing that needs to “pass”, your mind is just playing its tricks on you, the sooner you learn to recognize them the better you will feel. Good luck.
[score=14] BloodDifficult4553
You have worked really really hard and it has been tough. Take a year out - call it a year out in your mind - take the nurses assistant job and allow yourself time to heal, de-stress. Set a reminder for six months from now to ask yourself - are you hungry to be an entrepreneur again yet…. You may need longer! You have business in your blood but you just need time for yourself. A couple of years from now - this nursing assistant break could be the best thing you ever did!!
[score=15] NWRegisteredAgent
Sharing this all takes a lot of guts, okay? It sounds like you're having a really tough time, and it can definitely feel like saying it all aloud gives it extra power, or makes it somehow more real. But here's the deal. You're burnt out, and you're feeling lost, but you're not giving up. Posting this here and asking for help and understanding from others who have been in your shoes is actually so helpful. By your own explanation, you've got some options for how to move forward even with the devastation you're feeling. * Get a stable job that you don't really vibe with and keep food on the table while you work out what you want. * Moonlight as an artist alongside that job if you have the resources and feel like you can take on the extra work. * Dip your toes back into social media to build up a following and maybe get some confidence back along the way. * Think about other options that feel more genuine to you, and figure out what you really want before you burn out even more. Okay, that's a lot. But the good news is that you can kinda do it all. And that's not to say that you should or you need to. You choose, because it's your path. But it's not uncommon for people to take on the stability of a job while launching a business. It's also not uncommon for people to post small but consistent updates on social media to keep folks thinking about their business and drawing association to the work they do. It's also not uncommon to really sit down and think about what comes next for you while you do it. And it's also okay to say that you don't know, and you need help. And if it all feels too overwhelming to even get through step one, maybe talking to someone who can help you sort through these feelings of doubt and sadness and confusion is a good first step too. Sometimes, getting help for the bigger issue frees your mind and heart up for dealing with the smaller ones. You're in survival mode, and it's making everything feel more difficult than you can deal with in this moment. Don't carry it all alone. If you're looking for some little steps to help ground you, just *think of what you can do today to make tomorrow better*. Doesn't have to be something groundbreaking or super impactful from an outsider perspective. It could be going outside to get some fresh air. Changing into comfier clothes. Listening to music that makes you feel better. Figuring out which shoes go best with your interview outfit. Whatever makes tomorrow better and more manageable, even if it's just a little thing. And then tomorrow, choose what makes the day after that better. And then the day after that. And pretty soon, you've made a lot of choices that didn't seem like much in the moment, but they've led to something far better for you. Remember, you don't have to figure it all out. It's nice, sure, but you can keep yourself moving in a direction and then figure out which direction it is later. **The most important thing is to keep moving.** Lots and lots of good energy to you, because you're going through so much and it may feel impossible, but you've come so far. Don't let these thoughts knock you off track from accomplishing something big.
[score=5] Cygnaeus
No hacks or 'tricks' or strategies are gonna work until you address your mental health. That has to come first. 
[score=11] reallymilkytea
A break doing something different so you have time to recover might be exactly what you need, time & space to figure out what you want to do next!